Shipping policy
Shipping Policy
Find the right buying and delivery route for your location.
UK customers:
UK customers can buy directly through this website. UK shipping is free, prices are shown in GBP, and VAT is included at the prevailing rate.
Orders received before 11am are usually shipped the same day from our UK logistics hub in Aintree, Liverpool, excluding weekends and bank holidays. Orders received after 11am are usually shipped the next working day.
Delivery is via DPD or DHL, and most UK orders are received within 1 to 2 working days after shipping, depending on destination. Please note delivery timescales are estimates and not guaranteed.
Some orders may require a signature on delivery. If the address is unattended, a delivery card may be left with instructions to rearrange delivery directly with DPD or DHL
Tracking information is sent by email once your order is fulfilled.
Buying from Ireland?
DryerStands is available in Ireland exclusively through Harvey Norman online. Shop at harveynorman.ie. Orders are shipped from our UK logistics hub and delivered within 4 to 6 working days. No import duties are payable on orders shipped from the UK to Ireland..
Buying from the EU?
Please contact us before ordering so we can confirm the best available supply route for your location. EU orders are not currently fulfilled directly through this website.
Prefer B&Q Marketplace?
DryerStand is also available online through B&Q Marketplace at diy.com. Please note this is an online marketplace route only - DryerStand is not stocked in B&Q stores.
Marketplace purchases:
If you purchase through B&Q Marketplace, Harvey Norman Ireland, Amazon, or another authorised retailer, shipping, support, and returns follow that retailer's own process. Please contact the relevant retailer directly for assistance with marketplace orders.
Measure before you order:
Before placing an order, please check your washing machine dimensions, tumble dryer dimensions, and available floor and overhead space. Selecting the correct model before dispatch helps avoid returns and delays.
Use the size checker or contact us before ordering if you are unsure. We are happy to confirm compatibility before purchase - just send us your appliance model numbers.